What our clients have to say...

Name: April Moller ~Simi Valley

You are INCREDIBLE! The excitement hit me this morning! When you called last night, it did not seem real. I can’t believe you pulled it off and to the extent that you pulled it off. You are amazing, and I mean every word of it.

I had really given up on this property in my heart, I think both of us did. So I wanted to express how truly excited and appreciative of everything you have done and accomplished for us, and don’t think for a second that you won’t be "Renee the GREAT" when someone needs an agent.

I don’t think there are words to express how wonderful the level of service you have provided us, it is incomprehensible, and the world would be a better place if people had half of what you have!!

Name: Don & Robin Kinder ~Newbury Park

Stan,
You had asked me what I thought you and Renee can do to get yourselves "out there" and "exposed" without appearing like thousands of other agents who don't have the integrity and work ethic that you have.

Well, I'll tell you that Don and I believe that you are doing exactly what needs to be done to build a solid and secure foundation for you, Renee and your daughter.

Every single turn of this real estate transaction since our first conversation has exhibited to Don and I that you two are the most professional, intelligent, keenly insightful and, truly kind and caring team we've ever had the pleasure to do business with.

That, in itself, is the most important vehicle you have to become the most successful real estate team in Ventura County and I would venture to say even more counties in the not so distant future.

No worries my friend, you are on a strong and broad path to a great future. Just keep doing what you're doing!

Always in Austin....
Robin Kinder

Name: Walter & Beverly Beech - Moorpark

"We highly recommend Renee Smith to future clients. She is an outstanding real estate professional.
Renee is very good at finding the right home for a buyer. She repeatedly told us that she loves her work, which was so evident in everything she did. She provided excellent service and even handled the escrow for our Moorpark home while we honeymooned in Hawaii!
She not only negotiated a $40,000 reduction in price for our home on half an acre in Moorpark, soon after our purchase, Renee did a remarkable job of selling our dilapidated home in Topanga in the Santa Monica Mountains.
Renee was a Godsend to us. She undertook the difficult Topanga sale because she did not want the co-owner to take economic advantage of us. We believe that we could not have gotten such a large net amount without Renee's help.
We are very grateful to Renee for making it possible for us to build a life together in Moorpark. Any buyer or seller who needs her services will be amazed by how much she extends herself to represent her client’s interests. She even went out of her way to help our mom find a Realtor to sell her tropical paradise in Waipio Valley on Hawaii Island.
We highly recommend Renee and shall seek her out if we again need real estate services.”

Name: Michele Orgell - Moorpark

"Renee is truly a consumate Real Estate Professional. Her depth of knowledge, integrity, and level of personal care is equal to none. She provides confidence in her clients with her expertise, and desire to do what is the best for them. Whether you are an investor, or on the brink of foreclosure, you can rely on Renee to be there with you, all the way, to help you meet your Real Estate goals"

Name: Stephanie Martino - Simi Valley

11/21/07

My Sweet Renee and Stan,

I wanted to thank you for making buying a home so easy. This has been the hardest time in my life. I found myself without my own home for the first time in 23 years. There was an urgency to purchase a home, and bring my family back together, yet I was scared to death to take the step alone. Renee as soon as I met you I felt an instant bond. You understood my needs and treated me like I was your best friend. You took control of the situation knowing I needed that and explained everything in such detail that I didn't even have to think twice about anything. You are professional, knowledgeable, and personable. I feel proud that you consider me one of your friends and lucky to have you as one of mine.

Stan you're totally awesome! Boy did you guys get lucky finding each other!

Much love to you both!

Stephanie

Name: Heidi & Charlie Rutter - Simi Valley

Dear Stan & Renee -
It was such a nice surprise to see you both...it had been too long! These last, nearly, six months (after we bought our new home) have been full and exciting to say the least! We are so grateful to have found you as not just our Realtor, but as our friends! We really need to to do a dinner, BBQ, or something! Thank you for the bouncy chair, Hayden loves it! Hope you are well!
XO ~ Heidi & Charlie

Name: Jennifer Guzel - Simi Valley

"Renee is a very diligent agent, but more than that she's very easy to work with. She put our needs first at all times. She is the consummate professional and I would recommend her for anyone's real estate needs."

Name: Don Costales - Investor

"Just a note to the Do-It Guy! I just wanted to let you know that I appreciate your 'ever-ready' service. I know whenever I call, you're there. We've done several transactions smoothly together and I look forward to more in the near future. Real estate is generally a non-liquid asset but when it's time to sell, you make me forget that because ITS SOLD!
Thanks again,
Don Costales

Name: Ray & Andrea Dickerson - Ventura

July 26, 2007

Dear Renee,

Ray and I would like to take this opportunity to thank you for your excellence in real estate service. We certainly got lucky when I chose you on-line a few months ago (based on your well-done website and offer to send us listing information). From our beginning contact through the challenging process of narrowing down the best home for our family, you have earned an A++ in all categories. You have always been so pleasant, patient, and prompt in every correspondence and at each meeting.

The client portal you set me up with was a wonderful tool for house hunting! It enabled me to preview well over 100 homes with greater detail and more photos than sites like realtor.com. You sent me new listings based on our price and size needs nearly every day. I loved the way I was able to categorize the homes into files of interest or rejection. It also provided a basis for you to tune into our priorities as buyers as you screened available properties prior to showing us approximately 28 homes!

We would strongly recommend your highly professional real estate services to both buyers and sellers after experiencing your strong knowledge of the market, superior negotiation skills, and expertise in customer care. Not once did you pressure us or make us feel uncomfortable, but instead you led us through a stressful process and offered us numerous helpful resources. Your financial broker and inspection references were top-notch as well. Wow! You have certainly earned applause for your expertise in all areas! Thanks again Renee.

Sincerely,
Ray and Andrea Dickerson

Name: Prie La-Touche - Camarillo

Hi Stan!!!

It has been an amazing pleasure to work with someone who knows the meaning of efficiency! It’s almost non-existent to find someone whom is a fellow high-quality workaholic like me. I am beyond pleased with the outstanding service you have provided, and still continue to provide for me. I most especially appreciate the rapid responsive (same day turnaround) time of your communications with me. I have been adamantly recommending your expertise to others in the hopes that they can experience the same excellent service as I have with you. I look forward to continuing our business relations. Thank you tons!!!

Sincerely,
Prie La-Touche

Name: Donald & Veronica Engle - Simi Valley

"You have been so amazzing! We could not have made it through our first home buying experience without you to guide us through. I am so grateful for all teh long hours, hard work and pure dedication you have to handling our real estate needs in a time we needed you most. I would recommend you to anyone!"

Name: Laura Shanders & Candice Knopp - Chatsworth

05/24/07

Stan,

Candice and I would like to say how much we appreciate all the time and care you took to help us get our first house. You always answered our crazy phone calls no matter what and had such a wonderful enthusiastic response. If it wasn't for all your attention to detail and your constant information to us, we would have gone completely crazy. You are truly a careing and hard working realtor. We had two other before we found the cute guy on the internet. We would have never been able to get this wonderful first home without your help. That much we do know and will never forget it. When we sell our house down the road and buy a new one, you are our guy from now till forever.
Thank you so much Stan
Laura Shanders
Candice Knopp

Name: Yury Orlov - Investor - Reseda

"...I also wanted to express our gratitude to you for all your help with both of our transactions. Your assistance was invaluable and much appreciated. We couldn't have done it without your help! You are a true professional!"

Name: Carlos Shulte - Simi Valley

05/30/07

Hey Stan,

The new house is fantastic! It’s exactly what I needed. We saw MANY houses, and several houses I wanted, but this place is really the perfect house and is exactly what me and my kids needed.

Thank you for the years of stellar real estate advice and service! When we met in 2002 I had just divorced and was rebuilding my life. You played a big part in that recovery process. I had met a bunch of realtors as I looked for a new place to start over. You were the only one who understood what I needed. After we closed on that property most other realtors would have moved on to the next sale, never to be seen again. I appreciate the many times you stopped by to visit as I remodeled and the way you’ve continued to stay in touch.

I knew when it was time to for me to sell I would be calling upon your services again. Last year when I decided to sell and find a new place I was nervous about the market as both a seller and a buyer. It was a time of some indecision for me. Thanks for your professionalism, patience and understanding.


Your passion for real estate and helping people is no joke. When we closed on my new home, I had only two days to move out of my old place and into the new one. I didn’t have time to arrange for movers. I still can’t believe YOU, my real estate agent helped me move all my stuff! I am very lucky and quite grateful to have such an amazing real estate agent whom I also consider a friend.

Thanks Stan!

Warmest regards,
Carlos Schulte

Name: Joanne Smith - Simi Valley

06/01/07

"Dear Mr. Troop,

I am writing to let you know of my experience with one of your Real Estate Professionals. Her name is Renee Smith and I can honestly say, without a doubt, had I not been contacted by this woman, I would not have found AND been able to afford a home that is perfect for me and one that I love.

Now, I have been watching the real estate market since my divorce over six years ago just waiting for the right time to pounce on a home purchase. I knew every listing out there, how long it had been out there and followed the market softening over the last year. This is how Renee found me – I visited her web page and entered my email information.

Even though the prices had begun their decline, I still couldn’t find a place I felt I would want to live in that was large enough, in the neighborhood of my preference, had a garage, a yard, and last but not least 2 bedrooms, 1 or more baths and don’t even bother me if it didn’t have a fireplace! There were plenty to choose from within this criterion but not in my price range. I actually decided to give up as I felt quite guilty about how much effort, work and attention Renee was putting into my home purchase quest and told her to just let it go for now as I had decided I wasn’t going to swing a home I could afford and love in this market. But Renee didn’t give up…

From the very beginning, Renee provided invaluable advice about purchasing. My questions were answered (in a way I could understand) and she was always up front and forthcoming about my personal situation for a home purchase. In spite of my reluctance to continue my search, she asked me for a chance to let her prove herself to me and promised that if there was a way to get into a home I loved, she would find it.

I will be closing escrow within the next week. Not only did she find me an absolute hidden treasure in a perfect location, she was able to work down the price a bit so that I could afford it. Further, when I met with the notary yesterday to sign my loan documents, she was flabbergasted with the excellent loan I received and mentioned so several times. She also indicated that she had not seen pricing this low and rates this great in a while.

So, sir, between Renee Smith and her finance referral Mark Footitt, I will once again enter the ranks of home ownership after a long and tedious road which I literally believed would be fruitless.

Please accept my utmost gratitude to you and your staff for making this goal a realization for me!"

Joanne Atencio Smith

Name: Karen Burns - Simi Valley

Dear Stan:

I hope it’s a wonderful year for you both in every possible way, both personally and professionally.

I want to take this opportunity to once again thank you for helping me find and buy my home over the summer. Not a day goes by when I don’t think warmly of you, and I thank my lucky stars that you were my real estate agent. You were truly a godsend to me.

It was obviously a very trying time for me personally, the time of my divorce. My divorce was not an easy one, and you were present during the very hardest part of it. I needed a place to make a home. Not just any house. As a newly single mother of two, I dreamed of a lovely home in which to begin anew. It was late spring, nearly summer, and the market was hot. Homes were in short supply; prices were rising; it was a seller’s market and I was a buyer on a bit of a budget.

I know that buying or selling a home can be a stressful event. It’s a very big decision, often full of complications. When my ex-husband and I bought our first home together, it took us about a year and a half to find the right home and make the purchase. As first-time buyers, we felt uncertain that we were making the right decisions. This was complicated by the fact that we never had a real estate agent who we felt understood our needs, someone we could trust completely, someone who actually cared whether we found the right home or not. It often felt as if the agent was not really working for us at all. Consequently, we went through six different agents during our home search and I had little confidence in the one we used to purchase that home.

For this reason, I am so glad that I found you at the beginning of my home search, and that you were there with me through each step of the process. When I called Troop initially to inquire about a listing I saw in the newspaper, you answered the phone. What a lucky day for me that was! I had just stumbled upon the best real estate agent I could ever ask for.

From that moment on, I never had a single doubt about doing business with you. You listened closely to my needs, you took me out to show me homes, you e-mailed me new listings every day and we worked together until we found The Home. It is perfect for the needs of my family. It is exactly everything I hoped for.

You gave me unlimited access to your website, which was a wealth of valuable information. I was able to research prospective homes online, 24 hours a day. I knew I had access to the most recent listings and could act on them immediately. Your website put the information right at my fingertips. I appreciated that and so much more.

I appreciated your professionalism: You always returned my calls more promptly than I expected. (Whenever I called you! On weekends! During odd hours!) I appreciated your honesty: You gave me your opinion when I asked for it and when I needed it. I appreciated your commitment: You helped me to write up on offer on Mother’s Day while you had your family in the other room. (You were available on Mother’s Day!) I appreciated your positive attitude: You were there with a kind word or smile, and we shared many a laugh (and you made the process FUN). I appreciated your patience: You listened to me cry on the phone when I was stressed about my divorce and how it was impacting my home search (sobbing clients—yikes—not your responsibility). I appreciated how personable you were to my kids (my little boy thinks you are awesome and still asks about you). I appreciated your real estate savvy: You knew what properties were worth and didn’t let me overbid. (I’m glad I passed on the place with the inflated asking price. It wasn’t as good a home as the one we waited a little longer for.)

You went way above and beyond the call of duty for me. You would liaison with my attorney and my mortgage broker whenever necessary. You shielded me from the calls of nervous real estate agents up the line when I couldn’t close my escrow on time due to circumstances beyond my control. All these other realtors were freaking out and yet you remained calm and focused. You controlled the transaction at all times and were aggressive in making certain that things were done on time and that other people were doing their jobs. You saw to every little detail. You helped me get the deal done. I tell my friends that I am sure I would not have gotten this house without you as my agent. You made it all come together.

How can I ever thank you enough, Stan? Well, I can tell everyone I know how instrumental you were in making that house my home. And, trust me, I do tell everyone just that. I tell them that there is no harder-working agent on the planet than you. There is no agent who provides better service. You earned that commission many times over. There is no agent who takes more pride in what he does for his clients. There is no agent who cares more on a personal level about his clients’ satisfaction and, yes, happiness. I know you had other clients, and yet you made me feel as if I was your only client.

When I’m ready to sell or buy again, you will once again be my agent of choice. You are my real estate consultant for life and, as a matter of fact, I can now truly say that I “have a friend in the business.”
Warmly,
Karen Burns

Name: Kamma Johnson - Simi Valley

"The hard work, dedication and experience Renee had in managing the details of our sale allowed my family and I to experience a worry-free transaction."

Name:  Willy & Ede Martinez - Simi Valley

07/19/07

Hi Stan!

I would like to take this opportunity to thank you, for your professional assistance in helping us finding a house in the location that we described to you.

My wife and I will like to say to you that you are a professional. Your rapid response to our call, answering all those questions that we had, and after maintaining that very important communication with us, well Stan, you made us feel very comfortable during the whole process.

Now that we are in our new house, we found out that we not only have a new house bust also a new friend, you Stan, Thank You for everything.

I also like to say that I will recommend you to all my friend & to anyone that is looking for a house and of course in need of a really “honest Real Estate Agent”.

Si esta buscando una casa les recomiendo al señor Stan Rector el a sido muy profecional con nosotros y si, nos a ayudado a encontrar la casa que queriamos y nos puso al tanto de todos los servícios del area en que ahora vivimos y mas que todo ahora lo consideramos nuestro amigo.

Name: Kevin & Valerie Potter - Simi Valley

“Of the many experiences we’ve had in buying and selling homes, you far surpass the competition with your care & professionalism. We would highly recommend you to anyone who needed a great REALTOR® to sell their home.”

Name: Don & Debee Farrar

05/29/07

Dear Stan,

I just wanted to drop you a note to let you know how much we appreciate all the help you gave us when we were selling our house.
I know that it was challenging for you because we lived out of state, but you made everything so easy for us. Whenever we needed help getting things done, you were always there and whenever we were in town, you always found time to stop by even if it was just to say hi. Your marketing techniques and your friendly attitude are next to none!
It was a pleasure meeting you and doing business with you. I would highly recommend you to anyone buying or selling a house. My only regret is that you’re not in Arizona to help us find our new home here!
Troop Realty is very fortunate to have you working for them.

Thanks again,
Debee and Don Farrar

Name: Mark & Leanna Bodnar - Simi Valley

“Of the several people involved with this transaction, three will be involved on our next home purchase/sale. Myself, My wife and RENEE SMITH. She was FANTASTIC!”

Name: Ariele Shiffer - Simi Valley

02/28/07

Dear Stan,

Khyle and I would like to thank you very much for the job you did in the process of selling our home and helping us locate our new home.

You always answered my telephone calls and never seemed to tire of my on going questions.

We appreciate all your hard work more than you'll ever know.

Thanks again for the outstanding job. I plan to recommend you to anyone we meet in the area who can benefit from your professionalism and expertise in selling real estate.

Sincerely,
Ariele Shiffer

Name: Charlotte Davis - Northridge

"I truly feel you have my best interests at heart even above your own... I feel very confident with you at the helm that waiting for the right property will be less stressful for me knowing that I have someone of your caliber in my corner."

Name: Brigitte G. Campbell

Brian Troop

Troop Real Estate, Inc.
3200 E. Los Angeles Avenue
Simi Valley, CA 93065


Dear Mr. Troop:

Recently my husband, Gary, and I sold our townhouse and purchased a single family home. We had the pleasure of working with Stan Rector on both transactions.

With Stan’s help, we were able to sell our property in less than a week!! Then, when it took us a while to find the home of our choice, Stan was able to coordinate with the buyers and keep them happy while they waited for us.

However, the part that really stands out for me was looking for our new home. After a very short period of time, Stan just knew what we were looking for. This was crucial for us because we both work out of town, and running back and forth to Simi Valley to look at homes was pretty much out of the question. When either Stan or I would find a listing that sounded good, he would go and look at it before scheduling an appointment for Gary and I to go see it. He would let me know right away if it was exactly what we wanted or not, and if it was he would schedule the walk-through at a time that was convenient for us, even if that meant sweet-talking the sellers.

There was such a huge difference between working with Stan on these transactions and the previous realtor we had worked with. That guy does a lot of advertising in Simi, but he was a joke! I was stressed out, I had to keep leaving work to look at houses, and ultimately I found the townhouse on the Internet and had to call them to schedule and appointment

Stan was just the opposite. He was a total joy to work with, and we had a great time during the almost 3 months of looking for our house. I have already recommended him to several of my friends for future home purchases, and I tell everyone I know how great he is to work with. They all know about my previous experience, and they know I don’t really give recommendations unless I mean it.

You have a real jewel in Stan Rector, and I will definitely call him again when its time for the next move.

Thank you for the referral,

Sincerely,
Brigitte G. Campbell

 
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